CourseCo, Inc.- COVID19 Minimum Operating Standards

Updated 3-23-20

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Golf Operations

• Limit to 4 customer at a time in the pro shop area

• Request credit cards for all payments

• Tape floor area 6’ from point of sale

  o Customer to stand behind 6’ line when starting transaction

o Employee to ring up the transaction then step back behind 6’ line themselves
o Customer approaches and processes transaction
o No signature required on credit card slips
o Customer steps back before employee approaches to finalize transaction
o Receipts only upon customer request to reduce touch points

• Golf cart agreement to be recited verbally to reduce touch point of signature. Employee to log and initial the customer acknowledged agreement.

• Carts seats, steering wheels, roof supports, bag straps, storage areas, ball washers and sand/seed bottles along with all other high touch areas to be wiped down with sanitizers between uses

• Pull/Push carts to be sanitized between uses

• Rental clubs and rental bags to be fully sanitized between uses

• Keep scorecards and pencils behind the front desk to reduce touch points

• No course marshals or starters

 

Driving Range

• Driving Range capacity to be reduced by 50% to increase distancing (minimum 12’ between hitting stalls)

• Baskets sanitized between uses

• Range balls to be washed in soap and water between uses

• Limit to 1 customer at a time in F&B service area

• Employees working point of sale to wear gloves at all times

• Request credit cards for all payments

• o Customer approaches and processes transaction
  o No signature required on credit card slips
  o Customer steps back before employee approaches to finalize transaction

• Receipts only upon customer request to reduce touch points

 

Maintenance

• Maintenance equipment to be sanitized after use between users

• Ball washers to be removed from course to reduce touch points

• Water coolers to be removed from course to reduce touch points

• Bunker rakes to be removed from course to reduce touch points

• Remove pins and flagsticks from putting and chipping greens

• A sign will be placed at the counter and the Pro Shop attendant will explain how the Golf Course has been modified.

 

Other Operations

• Signage posted requesting all bathroom use be limited to one user at a time

• Provide hand sanitizer (if available) at all point of sale locations

• Prop all doors open to reduce touch points

• Contact vendors to switch out towel dispensers to “touchless” – often this can be done at no cost to the facility

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Employees

• Any employee that is not comfortable working should be allowed to remain off work, no questions asked

• Any employee who is not feeling well should be told to stay home

• All employees will keep track of their work hours on a separate sheet of paper and turned into your Department Head at the end of the week – no more use of time clocks or machines

• All employees to receive daily reminder training on standards including:

  o Wash hands with soap and water 4 to 6 times per day

       o Avoid touching eyes, nose, mouth or face

 

Communication

• Post provided signs around the facility notifying of measures put into place and operating standards

• Post provided sign at first tee notifying of rules including leaving flags in place and playing bunkers as ground under repair

• Updates will be posted on club news page of your websites